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MED SPA | AESTHETICS | Multi-Locations | Franchise

Building Brand Infrastructure for Scale

I advise founders, investors, and C-suite executives on brand strategy, market positioning, and operational alignment for beauty,  medical aesthetics and wellness brands. My work focuses on creating scalable brand systems that drive trust, consistency, and revenue growth across multi-location expansion. (Including creative leadership, ideation, brand consistency, storytelling, experience, merchandising, cross functional guidance)

Pre-Seed Brand Positioning & Market Expansion

Peachy Aesthetics

The Challenge

Peachy's founders and COO needed to refine their brand positioning ahead of a critical seed round. The brand experience promised wasn't translating to the in-clinic experience, creating a trust gap that threatened customer retention and investor confidence. Inconsistency would amplify with expansion.

Strategic Approach

Brand Positioning Refinement

Advised COO on clarifying brand promise and value proposition to align with investor expectations and customer experience reality

Experience Audit & Gap Analysis

Identified disconnects between digital brand claims and in-clinic delivery; developed strategy to rebuild trust through operational alignment

Multi-Location Consistency Framework

Created brand standards and operational playbooks to ensure consistency as they expanded into new markets (FL, TX, IL, DC)

Impact

$25M

4 Markets

4 Markets

Seed round raised

4 Markets

4 Markets

4 Markets

Multi-state expansion launched

Investor Advisory & Growth Strategy

SKIN MD LASER

The Challenge

Investors needed market intelligence and strategic guidance to evaluate the opportunity in medical aesthetics before committing capital. The business had one location with potential for aggressive expansion, but lacked a clear brand strategy to support multi-location growth.

Strategic Approach

Market Research & Opportunity Analysis

Conducted comprehensive market research on medical aesthetics landscape, competitive positioning, and growth opportunities

Experience Audit & Gap Analysis

Coached investors on category dynamics, service mix optimization, and revenue potential in aesthetics medspa model

Multi-Location Growth Blueprint

Built scalable brand and operational strategy to support expansion from single location to regional footprint

Impact

1 → 8

Strategic

Strategic

Locations expanded

Strategic

Strategic

Strategic

Investment thesis validated

Brand Identity & Product Line Extension Strategy

Relive Health

The Challenge

A thriving HRT clinic and medspa wanted to launch a supplement line to complement their brick-and-mortar services, but faced brand confusion in the market—customers were confusing their medspa  with other similarly named businesses. They needed a strategy to ensure consistency and trust.

Strategic Approach

Brand Identity Development

Coached owners on brand differentiation and identity clarity to eliminate market confusion and establish unique positioning


Product Line Strategy

Advised on supplement brand development aligned with clinic services, ensuring brand coherence across touchpoints

Brand as Compass Framework

Helped leadership understand how brand serves as a guide and compass for in-office experience, service delivery, and patient journey

Impact

Clarity

Clarity

Clarity

Brand differentiation achieved

Aligned

Clarity

Clarity

Brand + product + experience

Private Brands & 250-Location Experience Transformation

Chatters Salon

The Challenge

Chatters needed to build a profitable private-label portfolio across 250+ locations while simultaneously transforming the in-salon brand experience. The challenge was creating products and brand systems that worked for both professional stylists and retail consumers across a massive, decentralized footprin

Strategic Approach

Private Brand Development

Built private-label retail line from concept to launch—brand strategy, positioning, product development, and go-to-market

In-Salon Experience Rebrand

Led comprehensive in-salon experience transformation, aligning physical environment, service delivery, and brand touchpoints

Brand Process & Governance

Created scalable brand processes and governance frameworks to maintain consistency across 250+ franchise and corporate locations

Impact

250+

Portfolio

Portfolio

Locations transformed

Portfolio

Portfolio

Portfolio

Private brand line launched

Brand Transformation & Multi-Location Franchise Strategy

Floyds Barbershop

The Challenge

Floyds owners initially engaged me to develop a high-end retail line, but recognized a deeper need: the entire brand and franchise experience required transformation to support their growth ambitions. Inconsistent execution across locations was diluting the brand and limiting scalability.

Strategic Approach

Retail Product Line Development

Created high-end retail line strategy aligned with brand positioning and franchise revenue goals

Complete Brand Transformation

Led comprehensive rebrand strategy encompassing visual identity, brand positioning, and franchise experience standards

Franchise Workshop & Merchandising

Developed franchise training workshops and merchandising strategy to ensure brand consistency across all locations

Impact

National

National

National

Multi-location brand coherence

Scalable

National

National

Franchise systems established

National Brand Strategy & Nationwide Rollout

Hair Cuttery

The Challenge

Hair Cuttery needed a new brand strategy to reinvigorate their position in a competitive market and maintain relevance with evolving consumer expectations. The rollout had to work seamlessly across their nationwide footprint without disrupting operations.

Strategic Approach

Brand Strategy Development

Developed new brand positioning, messaging architecture, and visual identity system aligned with business goals and consumer insights

Nationwide Rollout Oversight

Advised leadership on phased rollout strategy, ensuring operational feasibility and brand consistency across all markets

National

Launch Strategy & Execution

Oversaw brand launch including internal communications, training, and external marketing to drive awareness and adoption

National

National

National

Successful rebrand rollout

UNIFIED

National

UNIFIED

Coast-to-coast brand coherence


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